Human Rights



At Mars, we don’t just talk about the Five Principles. We strive to bring them to life every day, in all that we do.

To us, this means seeking to promote and respect human rights across our entire value chain. From farms to factories to our own workplaces, we believe everyone touched by our business should be treated with dignity, fairness and respect.

Our work is guided by Mars’ global Human Rights Policy, launched in 2014, which embraces the international human rights principles in the United Nations Guiding Principles on Business and Human Rights.

Our dedicated global human rights team works with teams across our business and consults with respected third-party experts and civil society groups to advance our work. On a quarterly basis, our Human Rights Steering Committee, comprised of Mars senior executives, reviews our progress, and we report on human rights annually to our Board of Directors.

We believe collaboration is critical to making progress in addressing complex and systemic human rights issues. We work with governments, businesses and communities to advance shared goals across our value chain.


In the 75 countries where we do business, and across our value chain, we are making progress promoting and respecting human rights – but we also face many challenges.

Drawing on the United Nations Guiding Principles on Business and Human Rights, we have developed the CARE Framework as a step-by-step tool to guide our human rights decisions and actions: Commit, Assess, Respond, Engage. We Commit to policies and practices and build governance and capabilities. We Assess impacts across our value chain, actively listening to impacted people. We Respond as we seek to prevent, address and remediate impacts, in collaboration with industry, government, and civil society. And we Engage transparently, sharing our successes and challenges. 


Responsible Workplace
We continually work to create and maintain great workplaces where our 80,000 Associates can thrive. This includes seeking to ensure that their human rights are respected and that we are engaged with the communities in which we operate.

As part of this program we:

  • Train Associates on our global Guide to Ethics & Compliance, which explains our human rights values and expectations.
  • Ensure all Associates have access to a local Ombudsman to whom they can confidentially and anonymously report workplace issues.
  • Provide independent auditors with access to all our workplaces to assess our human rights performance and to ensure that any issues are addressed.

Responsible Sourcing
We want to work with partners who share our principles-based approach to business. We rely on thousands of first-tier suppliers around the world to keep our business thriving – they supply us with critical materials such as ingredients for our products as well as essential goods and services.

In 2011, we launched our global Supplier Code of Conduct and our Responsible Sourcing Program. Our Code lays out the human rights expectations of our first-tier suppliers, all of whom are expected to uphold the Code. In addition, we require that select suppliers operating in high human rights risk geographies or industries undergo independent workplace assessments.

As of mid-2016, more than 600 third-party assessments of our first-tier supplier workplaces had been carried out, and more than 90% of our suppliers are in alignment with our Responsible Sourcing requirements.

Sustainable Sourcing 
We are seeking to advance respect for human rights in our extended agricultural supply chains, which reach past our first-tier suppliers all the way to the farm or fishery level. Some of the most serious human rights issues in our value chain are at the farthest ends of our agricultural supply chains, where our influence and visibility is typically low.

Our Sustainable Sourcing program focuses on all of the Mars sustainability impact areas, one of which is human rights. It is focused on mapping key supply chains to better understand where we source our products, understanding the nature of the supply chains and seeking to understand the relevant sustainability impacts.

We have worked with human rights experts to identify salient human rights issues present across the industry in the extended supply chains of a number of our key agricultural materials, including cocoa, fish and palm oil.  We are mapping these and other key supply chains to better understand them and the related human rights issues.  We believe, based on research insights and guidance from experts, that health and safety, forced labor and the ‘worst forms of child labor’ are the most serious human rights risks present in our extended agricultural supply chains. 

As we seek to understand the nature, extent and root causes of these and other human rights issues in these supply chains, we are collaborating with others who share our principles, and we are investing in joint efforts to accomplish our shared goals. Collaboration is critical to advancing respect for human rights at this level in supply chains, as sustained progress is only possible when industry, government, civil society and communities take action.

Learn More About Our Thai Fish Supply Chain Human Rights Plan

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